Free shipping
Free Standard Delivery Everywhere in France, Belgium and Switzerland.
Terms of Use
STANDARD GENERAL CONDITIONS AND CUSTOMER INFORMATION
- General conditions
Basic layout
The following general terms and conditions apply to all agreements you enter into with us as a supplier. Unless otherwise agreed, the inclusion of our own general terms and conditions is excluded.
A consumer within the meaning of the following provisions is any natural person who concludes a legal transaction that cannot be attributed primarily to his commercial or independent professional activity. An entrepreneur is any natural or legal person or partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his independent professional or commercial activity.
Choice of law, place of performance, forum
German law applies. With regard to customers, this choice of law only applies if it does not deprive the customer of the protection offered by mandatory provisions of the law of the country where the respective customer has his habitual residence (principle of credibility).
If you are not a consumer, but a merchant, a legal entity under public law or a special fund under public law, our registered office is the place of jurisdiction and performance for all relationships with us arising from the conduct of business. The same applies to circumstances in which you do not have a general court of jurisdiction in Germany or the EU, as well as to circumstances in which your domicile or habitual residence is unknown at the time the action is brought. The possibility of bringing an action before a court at another place of jurisdiction remains unaffected.
The provisions of the United Nations Convention on Contracts for the International Sale of Goods are expressly not applicable.
Individually designed products
Immediately after conclusion of the contract, you provide us with the information, texts or data required for the individual design of the goods via the online ordering system or by e-mail. All specifications given by us regarding file formats must be observed.
You are obliged to ensure that you do not transmit any information whose content infringes the rights of third parties (in particular copyright, name rights and trademark rights) or violates applicable laws. You expressly indemnify us against all claims by third parties in this regard. This also applies to the costs of any legal representation that may be required in this regard.
We do not check the accuracy of the content of the data sent. In this regard, we assume no liability for any errors.
Conclusion of the contract
The subject of the contract is the sale of products and/or the provision of repair services.
As soon as you have placed the relevant product on our website, we will make you a binding offer via the online shopping cart system to conclude a contract under the conditions stated in the item description.
The purchase contract is concluded via the online purchasing system as follows:
The repair products and/or services intended for purchase are moved to the "shopping cart". You can select the shopping cart using the corresponding buttons in the navigation bar and make changes to it at any time.
After calling up the "Order" page and entering your personal data and the payment and shipping conditions, you will finally see the order data again in the form of an order summary.
If you use an instant payment system (e.g. PayPal/PayPal Express, Amazon Payments, Sofortüberweisung) as a payment method, you will be redirected either to the overview page of your order in our online shop or to the website of the provider of the instant payment method.
When you are directed to the respective instant payment system, please select and/or enter your details accordingly. Finally, on the website of the provider of the direct payment system or after being redirected to our online shop, the order data is displayed as an order summary.
Before submitting the order, you have the opportunity again to review or change the information on the order summary page (you can also use the "Back" button on your web browser) or to cancel the purchase.
By clicking on the "Order subject to payment" button to validate the order, you declare that you accept the legally binding order, thus establishing the purchase contract.
You are not bound by the quote requests you send us. We will make you a binding text offer (e.g. by e-mail), which you can accept within 5 days.
The execution of the order and the transmission of all information necessary for the conclusion of the contract are partly automated by e-mail. You must therefore ensure that the e-mail address you have provided to us is correct and that receipt of the respective e-mails is guaranteed. In particular, you must ensure that the respective e-mails are not blocked by a SPAM filter.
Provide repair services
To the extent that repair services are the subject of the contract, we are obliged to carry out the repair work resulting from the service description. We provide these services in good faith, either personally or through a third party.
You are obliged to cooperate. In particular, you must describe the defect of the device as completely as possible and provide the defective device.
You bear the cost of shipping the defective device.
Unless otherwise specified in the relevant quote or under the relevant button, the repair, including delivery of the device for shipment, will be carried out within 5 to 7 days of receipt of the device to be repaired (but only in case of prepayment after the time of your payment instruction).
If you exercise your right to withdraw from the contract in accordance with § 648 para. 1 of the German Civil Code (BGB), we can demand a lump sum of 10% of the agreed fee if the execution has not yet started. However, this only applies to the statutory right of withdrawal if you exercise your right of withdrawal for the first time after the withdrawal period has expired. You have the burden of proving that we have not incurred any costs or that we have incurred significantly lower costs.
Right of retention, retention of title
You can only exercise a right of retention if the claims arise from the same contractual relationship.
The goods remain our property until full payment of the purchase price.
Guarantee
Statutory warranty rights apply.
As a consumer, you are requested to check the product for completeness, visible defects and transport damage immediately after delivery and to inform us immediately and in writing of your complaints. Even if you do not comply with this request, this will not affect your legal warranty claims.
Customer information
E-mail address : contact@reveloire.com.
Alternative Dispute Resolution: bet on https://ec.europa.eu/odr .
Delivery conditions
The European Commission provides an out-of-court dispute resolution platform (ODR platform) which you can access
You can find the delivery conditions, the delivery date and any existing delivery restrictions by clicking on the appropriate button on our website or in the respective offer.
If you are a consumer, the following is regulated by law: The risk of accidental destruction or deterioration of the goods sold during transport is only transferred to you upon handover of the goods, regardless of whether the transport is insured or not. This condition does not apply if you have independently commissioned a transport company not named by us or a person who is otherwise entrusted with the execution of the shipment.
Information on the conclusion of the contract
The technical steps related to the conclusion of the contract, the conclusion of the contract itself as well as the correction options are carried out in accordance with the regulations “Conclusion of the contract” in our General Terms and Conditions (Part I.).
Contract language, storage of contract text
The language of the contract is English.
We do not store the full text of the contract. Before submitting the order, the contract data can be printed out or stored electronically via the online shopping cart system using the browser's print function. After receipt of the order by us, the order details, the legally required information on distance contracts and the General Terms and Conditions will be sent to you again by e-mail.
All contractual information will be sent to you in text form as part of a binding offer, e.g. for quote requests outside the online shopping cart system, which you can print out or store securely electronically.
http://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_de.pdf.
Main features of the product or service
The main characteristics of the goods and/or services can be found in the corresponding offer.
Security and Passwords
When you place an order on our website, the credit card number you provide is encrypted before it is sent over the Internet using Secure Socket Layer (SSL) encryption technology. This technology works best when viewed using Microsoft's Internet Explorer® or Netscape Navigator®. However, no data transmission over the Internet or any other network can be guaranteed to be 100% secure. Although we make reasonable efforts to protect personal information once we receive it.
Certain portions of the Site (such as our member registration and address book) may require registration and login processes during which you select a user ID and password (collectively, the “Password”). The passwords we provide to you are the confidential property of the Company and may only be used by you for your individual use of the Website (and otherwise as directed by us). You are responsible for maintaining the confidentiality of your password and for all activities that occur under your password, whether or not you consent to them. You agree to notify us immediately of any unauthorized use of your password or accounts.
Prices and payment terms
The prices indicated in the respective offers are total prices, including shipping costs. They include all price elements, including all applicable taxes.
The shipping costs incurred are not included in the purchase price. They can be viewed by clicking the corresponding button on our website or in the respective offer, are displayed separately during the ordering process and are charged to you additionally, unless free shipping is confirmed.
When delivering to countries outside the European Union, we may incur unreasonable additional costs, such as customs duties, taxes or transfer fees (bank transfer or exchange rate fees), which will be charged to you.
You will also have to pay money transfer fees in cases where delivery takes place in an EU Member State, but payment is initiated outside the European Union.
The payment methods available to you are displayed by clicking the corresponding button on our website or are listed in the respective offer.
Unless otherwise stated in the respective payment conditions, payment claims arising from the concluded contract are immediately due and payable.
Legal guarantee
Liability for defects is governed by the “Warranty” provisions of our General Terms and Conditions (Part I).
Termination
You will find information on termination of the contract and the conditions of termination in the “Repair” section of our General Terms and Conditions (Part I) and in the separate quotation.
These SBTs and customer data are prepared by lawyers specializing in IT law
and are continuously monitored for legal compliance. IT lawyers ensure the legal security of texts and assume responsibility in the event of warnings.